Senior management team


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Pam Lockley, Managing Director
Pam has been with us since 2004 and occupies the most senior position within PCHA, working closely with the board and her team of managers. A strong believer in active tenant involvement Pam's key priority is to ensure that PCHA delivers an ever improving, cost effective service. Pam has over 20 years experience of working in the social housing sector and just prior to joining us was the Corporate Director of Housing for Hillingdon council.


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Jackie Thomas, Deputy Director Housing Services
Jackie returned to PCHA in May 2008 - appointed as the new Deputy Director of PCHA. She spent three years at Lambeth Council and has twenty years' experience in housing including 16 years at PCHA as a housing services manager.

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Martin Shaw, Head of Property Services
Martin has been with PCHA for over 19 years in a number of roles. He is now responsible for both the long term maintenance and upkeeep of PCHA homes and the teams that look after gas safety and repairs to heating and major electrical installations.


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Irene Bannon, Head of Business Support

Irene has been with PCHA since 1996. The teams Irene is responsible for look after the management of complaints, improving customer care, and resident involvement. Irene joined us from a role at TPAS (Tenant Participation Advisory Service).


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Charlie MacDonald, Head of Supported Housing

Charlie has been with PCHA for over 8 years, prior to that he worked for specialist Supported Housing providers. He is responsible for PCHA's Supported Housing Services and ensuring that PCHA maintains its committment to working successfully with its vulnerable residents and service users.