The Anti-Social Behaviour Act 2003 defines anti-social behaviour as
conduct that is:
"capable of causing nuisance or annoyance to any person"
It can take many forms - it might be someone who sprays graffiti
on a wall, or a group of people making too much noise in the street
or around your estate. It can take very serious forms too:from
racial harassment to threats of violence. Read our harassment
leaflet (pdf, 270Kb) for more details.
How to report anti-social behaviour
Whatever form anti-social behaviour takes, you need to tell us
when it happens. Please report any anti-social behaviour by calling
0208 451 8000 or using our online anti-social behaviour
form.
If you are unable to contact us during the day or if there is a
serious incident during the evening or night (7pm to
8.30am) or over the weekend, you can call us on the same
number as above and you will be connected to our out-of-hours
hotline service.
How we deal with anti-social behaviour
We want to make our estates and communities safe places for
everyone, which is why we take anti-social behaviour
seriously.
We take a three-stage
approach to dealing with anti-social
behaviour: prevention, intervention and legal
action. Our anti-social behaviour
strategy (pdf, 1.79Mb) contains more information
about Genesis Housing Group's approach.
We also have a leaflet which provides more background
information (pdf, 475Kb) on anti-social
behaviour.
Or you can download our anti-social behaviour policy (pdf,
292Kb).
Our domestic violence
policy (pdf, 107Kb) also demonstrates our committment
to raising awareness and tackling domestic violence.
For more information on the Respect Standard visit www.respect.gov.uk Or you can visit the
Home Office
website for more background on anti-social
behaviour.
Information factsheets
»
Noise nuisance (pdf, 104Kb)
» Mediation (pdf,
120Kb)
» Closing an anti-social
behaviour case (pdf, 106Kb)
» Injunctions (pdf, 109Kb)
» Environmental Health
Department contact details (pdf, 45.2Kb)
» Anti-social behaviour fact
sheet injunctions - Arabic (pdf, 478Kb)