Person sweeping a forecourt
Man cleaning windows and doors

Estate services


Estate services include cleaning, gardening, parking enforcement, graffiti removal and other services within the communal areas of our estates and buildings.

To cover the costs of estate services, we charge residents a variable service charge, whereby we calculate the shared cost of the services for each resident.

Read more information on estate services (pdf, 4.75Mb).


Genesis Housing estate with park bench


Improving your estate


Read more information on fly-tipping fly tipping (pdf, 224Kb).

Read more information on how we deal with graffiti (pdf, 2.8Mb).

Read more information about satellite dish installation (pdf, 870Kb)

Estate inspections


Our housing services officers carry out regular inspections of our estates to ensure that service standards are being met. If you wish to take part in an inspection on your estate, please click here to find out when the next inspection is taking place.

Read information on how to get involved in the estate inspection process.

Read more information on the Special Minor Improvements Budget (SMIB).

Parking on estates


We operate parking control on many of our estates. This means that there may be restrictions on where people can park. Vehicles parked on the estate without proper authorisation will be subject to parking enforcement measures - this could mean that the vehicle will be removed.

If parking control operates on your estate, please make sure you have applied for a resident's parking permit. Where visitor's parking is available on your estate, you must apply for the appropriate vistor's parking permit.

Download a copy of the resident's parking permit application (pdf, 51.3Kb) form.

Download a copy of the visitor's parking permit (pdf, 47.3Kb) application form.


Contact us


Use our online form to contact the estate services team at PCHA.