Changes to the PCHA housing management structure

Friday, October 03, 2008


From Monday 6 October PCHA will be moving to a 'tenure blind' system of housing management. This means that we will have one officer managing both tenants' and leaseholders' homes within a geographical area.


There is a team of Housing services officers dealing with general housing management issues and a team of Income officers dealing with payment queries.

If you are a tenant or a leaseholder
To contact your team please call:

  • 0208 451 8281 - Westminster/K&C, Hammersmith & Fulham/Lambeth
  • 0208 451 8282 - Brent
  • 0208 451 8283 - Camden, Barnet, Harrow or Hillingdon

If you are a leaseholder
Income services will still be dealt with by a small team which you can contact on 0208 451 8103/8106.

If you live in east London, your property is being managed by the East London office which you can ring for housing management queries on 0208 548 2135/2136/2137 or for rent enquiries on 08457 023 420.

If you live outside of London, your property is now being managed by Springboard Housing Association (part of Genesis Housing Group) from the Hertfordshire Office which can be contacted on 01923 219340.


If you would like to contact us by email: