Publications

Your report 2009 (pdf, 267Mb) looks at the highlights and achievements that have taken place in the last 12 months.

Please contact our Policy team on 020 7563 0037 if you would like to receive a copy in:

  • Large print
  • Braille
  • Audio tape
  • Another language
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Residents' newsletters

You can download our residents' newsletters on the Community news pages.

Information leaflets

» Service Charge information (currently not available)
» Gas safety (pdf, 376Kb)
» Succession rights for tenants (pdf, 318Kb)
» Lettings standards for new tenants (pdf, 286Kb)
» Ending your tenancy (pdf, 413Kb)
» National Fraud Initiative - Subletting (pdf, 58Kb)


Delivery plans and strategies

» Our delivery plan 2009-15 (pdf, 1.26Mb)
» PCHA customer services delivery plan (pdf, 358Kb)
» Anti-social behaviour strategy (pdf, 1.79Mb)


You may need Adobe Reader software to view pdf documents on our site. Please click on the icon below to get a free download.

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