Content image
Residents training day organised by the Resident Involvement Team.
Content image
Staff and residents at the opening of the Ernest Harris Silver club hair salon.

Resident Involvement


We recognise the important role that our residents play in improving the services we provide.

We want you to be involved in how we manage your homes and what we do in your communities. We want to know what you think about our services and want to use your views and ideas to improve what we do. Our Resident Involvement team can help you get involved in a way that suits you.

Give a little of your time to make a difference - click here to view the ladder of involvement at PCHA.

Click here to view a short film about the different ways to get involved at PCHA. You can see how residents are making a real difference to their communities, and how they've benefited too.


Consultation

We will consult you about changes that will affect your home and community. We will do this by:

Do you have some questions about what it means to get involved at PCHA? Have a look at our Frequently Asked Questions

If you would like to apply to be a PCHA tenant board member click here

The tenant participation compact sets out all the ways that PCHA permanent tenants can become involved and influence what is happening in their homes and communities.

To get involved call the PCHA resident involvement team on 020 8451 8080 or email residentinvolvement@pcha.org.uk

Viewpoint: getting your views on policies and strategies

Viewpoint is a group of residents who are interested in letting us know what they think about Genesis Housing Group's policies, strategies and new projects. Members of Viewpoint live in a home either owned or managed by PCHA, Pathmeads or Springboard, which are all part of Genesis Housing Group. Details about Viewpoint can be found here.

Would you like to join viewpoint? Click here to contact us.