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Residents training day organised by the Resident Involvement Team.
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Staff and residents at the opening of the Ernest Harris Silver club hair salon.

Resident involvement


We recognise the important role that our residents play in improving the services we provide.

We want you to be involved in how we manage your homes and what we do in your communities. We want to know what you think of our services and to use your views and ideas to improve what we do. Our Resident Involvement team can help you get involved in a way that suits you.

Some background information

Giving a little of your time can make a big difference - read more information about the ladder of involvement at PCHA.

Or you can see a short film about the different ways to get involved at PCHA. You can see how residents are making a real difference to their communities, and how they've benefited too.


Consultation


We will consult you about changes that will affect your home and community. We will do this by:

How to get involved

Do you have some questions about what it means to get involved at PCHA? Have a look at our Frequently Asked Questions page.

If you are interested in becoming a tennat board member, please view the application form for more information about the process. Download the application form (pdf, 83.3Kb).

The tenant participation compact (pdf, 436Kb) sets out all the ways that PCHA permanent tenants can become involved and influence what is happening in their homes and communities.

To get involved, you can download our resident involvement leaflet (pdf, 364Kb) or call the PCHA resident involvement team on 020 8451 8000 or email: residentinvolvement@pcha.org.uk


Viewpoint: getting your views on policies and strategies


Viewpoint is a group of residents who are interested in letting us know what they think about Genesis Housing Group's policies, strategies and new projects. Members of Viewpoint live in a home either owned or managed by PCHA, Pathmeads or Springboard, which are all part of Genesis Housing Group. Read more about Viewpoint (pdf, 112Kb).


Contact us


If you would like to join Viewpoint, please send us an email.