We recognise the important role that our residents play in
improving the services we provide.
We want you to be involved in how we manage your homes and what we
do in your communities. We want to know what you think of our
services and to use your views and ideas to improve what we do. Our
Resident Involvement team can help you get involved in a way that
suits you.
Some background information
Giving a little of your time can make a big difference
- read more
information about the ladder of involvement at
PCHA.
Or you can see a short film about the
different ways to get involved at PCHA. You can see how residents
are making a real difference to their communities, and how they've
benefited too.
Consultation
We will consult you about changes that will affect your home and
community. We will do this by:
- getting your views on policies and procedures
- consulting you on changes that affect your homes
- consulting you on services we provide through our panels,
including:
How to get involved
Do you have some questions about what it means to get involved
at PCHA? Have a look at our Frequently Asked Questions
page.
If you are interested in becoming a tennat board
member, please view the application form for more information about
the process. Download the application
form (pdf,
83.3Kb).
The tenant participation
compact (pdf, 436Kb) sets out all the ways that PCHA
permanent tenants can become involved and influence what is
happening in their homes and communities.
To get involved, you can download our resident involvement
leaflet (pdf, 364Kb) or call the PCHA resident
involvement team on 020 8451 8000 or email: residentinvolvement@pcha.org.uk
Viewpoint: getting your views on policies and
strategies
Viewpoint is a group of residents who are interested in letting us
know what they think about Genesis Housing Group's policies,
strategies and new projects. Members of Viewpoint live in a home
either owned or managed by PCHA, Pathmeads or Springboard, which
are all part of Genesis Housing Group. Read more about
Viewpoint (pdf, 112Kb).
Contact us
If you would like to join Viewpoint,
please send us an email.