How much time will I have to commit if I get
involved?
It's really up to you and depends on which area of PCHA's
services interests you. The TCF meets six times a year to discuss
housing policy, the Maintenance Action Group meets monthly to
monitor our repair contractors, and the Estate Services Panel meets
quarterly to monitor grounds maintenance and gardening.
Local resident associations typically meet between two and six
times per year.
Does resident involvement really make any
difference?
You can make a difference to the way your housing services are
delivered by giving your views and feedback at the various PCHA
forums and panels.
The Tenants Services Authority, the Government body that oversees
housing associations, is adamant that residents have a genuine say
in the services they receive and PCHA is committed to taking
residents views into account in order to improve satisfaction with
our housing services.
Is funding available?
Yes. Resident associations are eligible to receive an annual
grant for running costs including stationary and administration
costs, travel expenses, phone calls, meeting room hire, etc.
There are also grants available for one-off community events and
community projects, especially involving the elderly, vulnerable or
young people. Individual residents who attend PCHA meetings are
reimbursed their travel costs.
How do I find out more about resident involvement at
PCHA?
You can call the Resident Involvement Team on 020 8451 8000,
email us at residentinvolvement@pcha.org.uk or write to us
at 192-196 Willesden High Road, Willesden, NW10 2PB.
Can I go along to a meeting to see what its
like?
Yes. If you would like to attend any one of PCHA's resident
forums or panels as an observer contact the Resident Involvement
Team for more details.
Will I be paid for my time?
No, but there is an annual payment for residents who attend a
certain number of meetings and events over a one-year period.
Travel costs incurred whilst attending PCHA events will be refunded
and food and refreshments are provided when
appropriate.