Tenant support services

If you are in need of support, our Tenant Support team may be able to help. Our assessment officers or our floating support officers might be able to help you manage your tenancy better, or help you live independently in your home and local community.


Assessment officers can help you to get in touch with external support agencies such as those supporting individuals and families around domestic violence, learning disabilities, substance misuse problems, and mental and physical health difficulties.


Floating support officers can provide direct support to tenants across most areas where PCHA has housing. The floating support service involves a worker visiting you at home to offer practical and emotional support, to help you live as independently as possible and assist with those issues that might prevent you successfully managing your home.


To find out more about what the Tenant Support team does, click on the links below.


How do I apply for support?


To find out more, or if you would like to apply for support services, you can contact the following members of the Tenant Support team:



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Collin Senior, Assessment and Support Team Leader, 0208 451 8128, Collin.Senior@pcha.org.uk



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Paul Evans, Floating Support Team Leader (internal), 0208 451 8136, Paul.Evans@pcha.org.uk


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Kevin Marson, Floating Support Team Leader (external), 0208 451 8141, Kevin.Marson@pcha.org.uk