If you first became a tenant of PCHA before 15 January 1989 you are likely to be a:

Secure Tenant

• Your rent is set by the local council's Rent Officer every 2 years.
• Rent Officers base their decision on the following:
• • size of the property
  • location
  • condition and amenities of the property
  • the rent of similar properties nearby.

If you disagree with the rent set, you can contact the Rent Officer whose details will be on the letter telling you about the increase.


If you became a PCHA tenant after 15 January 1989 you are likely to be an:

Assured Tenant

• Your rent will usually be set under PCHA's points system and reviewed annually.
• All properties start with the same basic number of points. More points are added or deducted depending upon:
• • the type and size of the property
  • location
  • other facilities e.g. central heating, garden, parking

A property with a high number of points will have a higher rent than a property with a low number of points. If you would like more details on the rent setting points system please write to the PCHA Rent Assessment Manager, Capital House, 25 Chapel Street, London NW1 5DT.

If you are still unhappy with the rent set for your property, you can appeal to the independent Rent Assessment Committee.