Will I be charged for the repair?

You can only be charged for a repair when we think that you have caused the damage for example blocking a toilet by putting the wrong things down it.

In cases of criminal damage, you will need to supply a police crime log number before work will be carried out, otherwise you will be charged.

Replacing broken glass is also the tenant's responsibility unless it happened as a result of a break-in or vandalism. If the breakage is a security problem, we will make sure that the window is made secure but we will charge you unless you provide a police crime log number.