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All enquiries and repairs (except east London)
Office
opening hours: Monday to Friday, 9am to 5pm and until 7pm on
Thursdays (192 Willesden High Road office only)
Housing Management Contact Centre: Monday to Friday, 9am to
5pm
Contact centre opening hours to report repairs: 8.30am - 7pm
Tel: 020 8451 8000
Head office address: 192 - 196 High Road, Willesden, London, NW10
2PB
East London and Haringey
Office opening hours: Monday to Friday, 9am to 5pm.
Tel: 020 8451 8000
Contact centre opening hours to report repairs: 8.30am - 7pm
Tel: 020 8451 8000
Office address: Springboard House, 2A Claughton Road, London E13
9PN
Gas heating and hot water repairs
- East London, J O'Connor, 020 8367 4401
- North London, Village Heating, 0800 980 4796
- West London, BSW, 0800 953 1229
- South London, J O' Connor, 0208 367 4401
Emergency repairs (outside office hours)
If you need to report an emergency repair when offices are closed,
you can contact us on 020 8451 8000.
All other routine repairs should be reported when the offices are
open.
What counts as an
emergency repair?
Gas leaks - if you smell gas, contact National Grid
(formerly known as Transco) immediately on 0800 111999
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Your housing services officer
For details of your housing services
officer and income
services officer, please click
here
Visiting our head office:
