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PCHA Office
192 - 196 High Road
Willesden
London
NW10 2PB
Telephone: 020 8451 8000
Gas heating and hot water repairs
- Sheltered housing 020 8367 4401
- Brent and Harrow 0800 980 4796
- Brunswick Park and Stepney Green 020 8367 4401
- Westminster, Hammersmith & Fulham, Kensington & Chelsea
0800 328 7304
- All other areas 0800 542 1275
General repairs (8:30am - 5.00pm)
020 8451 8000
Emergency repairs (outside office hours)
If you need to report an emergency repair when offices are closed,
you can contact us on 020 8451 8000.
All other routine repairs should be reported when the offices are
open.
What counts as an emergency repair?
- Gas leaks (if you smell gas, contact Transco immediately on
0800 111999)
- Total loss of electricity
- Dangerous or exposed wiring
- Total loss of water (excluding mains water)
- Uncontrollable plumbing leak
- Total heating/hot water failure
- Damaged external or flat entrance door (only if it cannot be
secured)
- Broken window glass (only where accessible to passers by)
- Serious roof leak
- Dangerous structure
- Fire damage
- Other damage likely to be hazardous